How we Protect your Data

We take your Privacy of your data as the most important aspect of our system in M3CA Group. We are committed to protecting your data privacy. No authorised Employee(s) within the company  At M3CA Group is permitted to use or distribute any information supplied by you, clients, or customers to M3CA Group of companies. 

How we use your Personal information

M3CA Group may process your personal information for the purposes described in this privacy policy, with your consent, for compliance with a legal obligation to which M3CA is subject, for the performance of a contact to which you are party, in order to protect your vitals interests, or when we have assessed it is necessary for the purposes of the legitimate interests pursued by M3CA Group or a third party to whom it may be necessary to disclose information.

  1. We may use your personal information for internal purposes such as auditing, data analysis, and research to improve M3CA group product and services, and customer communications.
  2. Time to time , we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. You may not opt out of receiving these communications.
  3. In certain areas, we may ask for a government issued ID in limited circumstances for the purpose of extending commercial credit, managing reservations, or as required by law.
  4. When you share our coupon, use our coupon, or use a gift certificate on our products or services, we may collect the information you provide about the user, such as name, mailing address, email address, and phone number.M3CA Group will such information to fulfil your requests, provide the relevant product or service, or for anti-fraud purposes.
  5. When you create an ID, purchase a product, download a picture, register for a tutorials, use our services, contact us including by social media or participate in an online survey, M3CA Group may collect your information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, credit card information and profile information where the contact is via social media.
  6. The personal information M3CA Group collects allows us to keep you posted on M3CA Group latest product or service announcement, and upcoming events. You can opt-out if you do not want to be in our mailing list at anytime.
  7. When you apply for a position at M3CA Group or we receive your information in connection with a potential role, we may use your information to evaluate your candidacy and to contact you. If you are a candidate, you will receive information about how M3CA Group handles candidate personal information at the time of application.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an M3CA product or service is used so that we can better understand customer behaviour and improve our products, services, and advertising.
  • We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.
  • We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
  • With your explicit consent, we may collect data about how you use your device and applications in order to help us developer and  improve our product and services.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Disclosure to Third Parties

M3CA Group may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help M3CA Group market to consumers. When we do, we require those third parties to handle it in accordance with relevant laws. M3CA Group does not sell personal information, and personal information will never be shared with third parties for their marketing purposes. For example, when you purchase any product or service, you authorise M3CA Group to exchange the information you provide during the sale of product or  service process to carry out service, including information about your product or service.When M3CA Group is authorised to carry out service, your account will be governed by M3CA Group privacy policies.

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for M3CA Group to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.  This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

M3CA Group takes the security of your personal information very seriously. M3CA online services such as the E-Commerce or Shopping  with us, protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by M3CA Group, we use computer systems with limited access housed in facilities using physical security measures data is stored in encrypted form including when we utilise third-party storage.

When you use or buy some M3CA product or services, or applications or send us a message on an M3CA message , or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Integrity and Holding of Personal Information

M3CA Group makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realise the purpose of collection unless a longer retention period is required by law.

Your Privacy Rights

You can help ensure that your contact information and preferences are accurate, complete, and up to date by signing in to your M3CA account page. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if M3CA Group is not required to retain it by law or for legitimate business purposes.

We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier. Online tools for the exercise of access, deactivation/restriction, correction, or deletion requests are available on a local basis by signing in contact us page.  When you make a request using these online tools, we will verify your identity and the legitimacy of your request.

Children & Education

We understand the importance of taking extra precautions to protect the privacy and safety of children using M3CA Group  products and services. Children under the age of 12, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own M3CA IDs, unless their parent provided verifiable consent. If we learn that we have collected the personal information of a child under 12, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible. If at any time a parent needs to access, correct, or delete data associated with their  chid’s account, they may contact us through our contact us page.


M3CA Group websites, online services, interactive applications, email messages, and advertisements may use “cookies” such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Ads that are delivered by M3CA Group advertising platform may appear in M3CA Blogs and in the M3CA Shop. 

M3CA Group also uses cookies  to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with M3CA Group more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the M3CA Group Online Store which helps us provide a customised and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalise your shopping preferences and provide you with better customer service.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. M3CA Group may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the M3CA Group website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

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